Acentia helps customers securely accomplish this feat through automating low risk routine tasks and integrating IT services. Acentia believes collaboration portals utilizing open technologies should be at the center of these solutions. Our implementation approach revolves around our understanding of an organization’s information and business architecture. Our employees then apply our understanding to construct a collaboration portal that offers real-time information exchange across multiple platforms.
These platforms include a unified telephone experience from desktop to mobile phone, video teleconferencing, instant messaging, blogs, wikis and enterprise address listings. These open portals can also function as building blocks for organizations looking to create an enterprise system bus. This drastically reduces the IT complexity across the agency while ensuring information is accessible anytime, anywhere from one source.