Acentia provides administrative and logistics support covering a wide range of functional areas, including contract support, financial support, personnel support, document management, library services, process improvement, office management, and document processing. We employ quality management processes based on ISO 9001, including control of documents, auditing, deliverable review, and work instructions.

Business continuity has many risks, unseen threats, and a common goal: operational readiness. It is a requirement for agencies to have a comprehensive and effective program to ensure the continuity of essential business functions under all circumstances.

Acentia supports agencies by leveraging current investments to support tomorrow’s initiatives. We blend elements from proven frameworks to create a service delivery model that fits our customer’s unique needs. We apply the lessons we have learned to each new engagement to ensure complete customer satisfaction.

Acentia’s Information Technology Infrastructure Library (ITIL) capability is proven, and we apply the lessons we have learned in each new engagement to continuously improve and maintain complete customer satisfaction. ITIL is a globally accepted approach to IT service management, providing a cohesive set of best practices. Acentia has adapted these proven processes for planning and implementing IT infrastructure in the Federal Government.

Acentia understands the challenges IT managers face as they develop and implement information security policies and perform the daily security operations needed to meet agency and OMB-driven security standards. The Information Technology Management Reform Act, FISMA, and other regulations explicitly require a risk-based policy for cost-effective security.

The use of data-driven intelligence to drive decision-making is fundamental to the operations of a modernized federal government. The government has put in place several initiatives to drive major efficiencies and reduce costs.